Electric Aggregation Program

What is the Oxford Electric Aggregation Program?

The City’s electric aggregation program provides residents and small business in Oxford an opportunity to purchase renewable energy at a competitive price.

  • The City’s electric energy provider is Energy Harbor. The City’s contract with Energy Harbor stipulates 100% renewable energy. Energy Harbor provides certification to the City that our supply is 100% wind energy sourced from the state of Texas.
  • The current rate is 4.71 cents per kWh.
  • Around October of each year you will receive a letter asking whether you want to opt-out of this program. This is required by law. You do not need to respond if you wish to continue in the electric aggregation program. You will automatically be enrolled. If you do not want to be enrolled, you need to respond as outlined in the letter.

Why am I getting solicitations from other providers?

The electric energy market in Ohio is deregulated. So you will receive offers from other companies wanting your business. You can simply ignore these offers if you choose to remain in the Oxford Electric Aggregation program. The choice of a provider is up to the consumer.

What is renewable energy?

Renewable energy comes from sources that are constantly and sustainably replenished, such as wind, solar or hydro. Energy Harbor’s renewable energy plan is produced from 100% wind power and is Green-e® Energy certified. Purchasing RECs can provide environmental benefits because they support the development of renewable energy generation resources. Renewable energy resources have lower greenhouse gas emissions than traditional energy resources.

What is traditional energy?

Traditional energy comes from burning fossil fuels such as coal, natural gas, crude oil, and petroleum. If you prefer the traditional energy plan of a secure price of 4.62 cents per kWh for a period of thirty-six (36) months, instead of the 100% renewable energy plan, please call 1-866-636-3749 to enroll.

Who is Energy Harbor Energy?

Energy Harbor is a certified Competitive Retail Electric Service (CRES) provider. With an office located in Akron, Ohio, Energy Harbor sells electricity supply to customers at market-based prices rather than regulated rates offered by your local utility (Duke Energy).

How do I enroll?

You don’t have to do anything to enroll. All eligible customers will be automatically included in the program unless you choose to “opt-out” after receiving a letter from the City about the program. If you “opt-out,” you will continue to be served by your local electric utility’s standard service offer or until you choose an alternative electric service provider. However, if you do not respond to this letter, the utility will complete the enrollment process.

Once the utility completes your enrollment, you will be mailed an enrollment confirmation notice that your electric service will be provided by Energy Harbor. No deposits are required to enroll. The PUCO rules for this program require Energy Harbor to send a letter to all eligible customers in the City of Oxford. This means that customers who are already in the program will receive a letter from Energy Harbor providing them an opportunity to opt-out of our program. This is required anytime the rates are changed even if they are reduced. Customers not enrolled in the program will also receive an opt-out letter.

If you are in the program and wish to remain so, you do not need to do anything (recycle the letter). However, if a current participant does not wish to continue in the program, they must either return the opt-out form or call Energy Harbor. Once again, every eligible customer in Oxford will receive a letter from Energy Harbor whether or not they are in the program. The letters will be mailed in November.

Participation in the aggregation program is subject to the Terms & Conditions of the Agreement between the City and Energy Harbor.

What if I am signed up with a different supplier?

In order to become “eligible” to opt-in to the City’s aggregation program, you will have to cancel your current agreement first. Before you cancel your current agreement, you should ask about any termination fees. Normally there are no cancellation fees; however, some suppliers do have fees. It may even be a case where you would be better off to pay the fee and then enroll in the aggregation program depending on the current rate you are paying, especially if you are paying in excess of the Duke Price-To-Compare which is about $0.0526/kWh as of October 1, 2020. You should be looking at your Duke bill when you call the current supplier and when you call Energy Harbor at 1-866-636-3749. If you are with another supplier, you can find that supplier’s phone number on the Duke bill. 

How do I estimate my savings?

To estimate what your savings per kilowatt-hour (kWh) will be through this program, locate your ‘Price to Compare’ on your electricity bill. This is the price you pay for electric generation and transmission service from the utility. Take your ‘Price to Compare’ and subtract the offer price. This equates to your savings per kWh. Multiply your savings (if any) per kWh by your monthly usage (kWh) to determine your savings amount per month. The utility distribution charges and other utility charges and fees are not included in the savings calculation and will continue to be assessed by the local utility. (Any estimate of savings is not a guarantee of savings.)

Where do I send payment?

You will continue to receive one bill each month from your local utility (Duke Energy). If you register in the program you will continue to receive a bill from the local utility company, Duke Energy. There will be a charge from Duke Energy on the bill for distribution and a charge from Energy Harbor for electricity. The amount that you owe to Energy Harbor will be stated separately on your bill and you will continue to send payments to your local utility only.

Can I remain on budget billing?

Yes, you can remain on budget billing; however, the budget billing program does not apply to your charges from Energy Harbor – only to charges from the electric utility. Your total charges from Energy Harbor will fluctuate from month to month according to your usage.

Can I cancel at any time?

Yes, you may cancel without penalty and switch to another provider or revert back to Duke Energy Ohio standard service offer. Should you cancel your service with Energy Harbor and return to standard offer service with your local utility, you may not be served under the same rates, terms, and conditions that apply to other utility customers.

What happens if my family or business moves?

If you move to another home located within the City of Oxford, you will be able to continue participating in the program. If you leave the City of Oxford, you will no longer be eligible to participate.

Frequently Asked Questions

Visit the Electric Aggregation Program Frequently Asked Questions page for additional information.