The next step to get your business running is to set up an account with the City of Oxford Utilities Department to enable water, sewer, and trash service for your business.

Check out the steps below to get your utilities all set up!

Step 1. Install a Backflow Prevention Device

The City of Oxford’s has a Backflow/Cross Connection Control Program required by the Ohio Environmental Protection Agency (OEPA). The City is committed to meeting the requirements of the OEPA to ensure water quality at the user’s tap and to protect the public water system from contamination and potential hazards posed by backflow/cross connection conditions. 

Responsibility for backflow/cross connection control lies jointly with the public water supply, the water consumer, and the regulatory agencies.

All new commercial services requiring City water shall have an appropriate backflow prevention device installed prior to water service activation. Requirements for backflow/cross connection are retroactive and apply to existing water services as well. The type of backflow device required for each facility is determined by the City who reviews all data gathered to determine the type of device needed.

Annual tests are required to ensure proper operation of the device. Any violation of this program may result in the termination of the water service to the customer’s property.

For more information about the program and to request a list of Ohio Certified backflow installers and testers, contact the Service Department.

Step 2. Sign up for Water, Sewer and Trash Service

Sign up for utility services through this online application.

Check out the Utility Service FAQs to ensure your application will be filled out correctly with all necessary requirements or if you have any questions regarding the service.

Turn off Utilities

Turn off your utilities through this online form.

Additional Local Water Service Providers

Step 3. Request a Commercial Waste Wheeler or Dumpster

Any commercial waste wheeler or dumpster request or change can be made by contacting the Utility Department. Rumpke collects commercial refuse under contract with the City of Oxford.

If you have items that will not fit in your waste wheeler or dumpster, you are required to obtain a one-time permit sticker for each item for $10.00 each. A one-time permit sticker can be obtained from the Utility Department or Ace Hardware. Items with these stickers on them, should be placed beside a regular commercial refuse container.

Step 4. Establish Billing and Payment Options

Utility bills are mailed the first working day of each month. The charges for water and sewer are based on actual usage calculated from the prior month’s meter reading. The refuse and recycling charge (applicable) is for the current month. Payment is due on the 18th of the month.

You can choose to pay online with credit card, in-person, or set up automatic payment plans with credit card or debit accounts.

Online Billing Statement Access

Set up an account and view your billing statements online.

Online Bill Payment

Make an online credit card payment using the link below. The City of Oxford accepts Visa, MasterCard, or Discover.

Pay In-Person

Pay with cash, credit card (Visa, MasterCard, or Discover), or check in person at the address listed on the right side of the page during business hours.

Automatic Credit Card Payments

The City of Oxford Utility Department offers the option of automatic bill payment through monthly charges to your Visa, MasterCard, or Discover card.

To sign up - download, print, and complete the below request form and bring it to the Utility Department at the address listed on the right side of the page.

Check out the Automatic Payments FAQs to answer any questions about the program. 

Refund Policy

Refunds for online payments made via the City’s website will be issued upon the request of the account holder when payments made result in a credit balance that exceeds $25 on the account. Refunds for card transactions will be issued to the card account.

For more information, please contact the Utility Department.

Past Due Accounts

Your payment must reach our office by the due date in order to avoid any penalties. Once an account has outstanding charges from the current month and previous month’s billing, it is considered delinquent and is subject to termination. A delinquent bill indicating this and any applied penalties will be mailed the day after the current month’s bill is due. 

If it is not possible to pay on your account before the delinquent due date, please contact the Utility Department for more information.

Step 5. Sign up for Electricity and Internet

Local Electricity and Gas Service Providers