Robbery does not occur as often as other crimes but the potential of loss can be much higher. Robbery involves force or the threat of force and can result in injuries or death. For this reason, you should make every effort to avoid becoming an easy target for robbers.
Greet every person who enters the business in a friendly manner. Personal contact can discourage a would-be criminal.
Keep windows clear of displays or signs that might block the view from anyone outside of the business.
Check the interior of your business to eliminate any blind spots that might conceal a robber in progress.
Be selective about who knows the details of your security system. Not every employees needs to have this information—generally the fewer, the better.
Tell employees to report immediately any suspicious activity or person. They should immediately write down any information concerning a description to include gender, approximate height, weight, hairstyle, clothing, and unusual identifiers like scars, tattoos, beards, or glasses. If the employee can obtain a vehicle description or license number without putting herself or himself at risk, this is also especially helpful. Quite often, a robber will go into the business prior to the robbery to assess the opportunity of success and can seem suspicious or unusual while doing so. The information gathered by employees can be vital for follow up to law enforcement.
Place your cash registers and check out close to the front of the store. This increases the chances of someone spotting a robbery in progress.
Keep small amounts of cash in the registers to reduce losses. Use a drop safe from which the employees cannot retrieve and post signs alerting would-be robbers of this procedure.
Make bank deposits often during business hours but do not establish a set pattern. Ask for a police escort when making a deposit. This is a no cost service and greatly preferred over the alternative.
Video surveillance is a deterrent to many would-be robbers and is the best eyewitness. Consider the costs of such systems against your potential for loss.
If a robber confronts you or employees, cooperate. Merchandise and cash can be replaced — people cannot.