Credit Card Fraud

Make sure employees know each credit company’s authorization procedures.

Be wary of a customer with only one credit card and one piece of identification, even more so if they have no identification.

Watch out for a customer who makes repeated small purchases that are under the amount normally requiring managers approval.

If you are suspicious of the purchaser make a note of the appearance, companions, any vehicles, and the identification presented. Call the police department.

Look for alterations on the credit cards. This is usually done by either filing or melting one or more of the numbers and re-stamping them. Both processes can leave faint imprints of the original numbers.

Examine the signature strip of the credit card. Criminals sometimes cover the real owners signature with “white-out” and sign over it. This is not difficult to spot.

Compare the signature on the card with the signature on the receipt. They should be reasonably similar even to the untrained eye. If you use a customer-use card slider, still request to verify the signature on their card; most people appreciate the attention to their safety.