Utility Billing and Collections

Purchase a Portable Irrigation Meter from the City and receive a credit that offsets your sewer charge.

What are the acceptable materials for your Rumpke red bin? See our FAQ's

Residents and potential newcomers can read the Public Service Guide to learn about utility services billing and the City's refuse and yard waste guidelines. For your copy, click on the Public Service Guide link.

Public Utility Providers:

• Duke Energy (formerly Cinergy) (800-544-6900)
• Glenwood Energy (formerly Oxford Natural Gas) (513-523-2555)
• Time Warner Cable Communications Inc. (513-523-6333)

Master Charge and Visa cards now accepted at the City Building for payment of City Services.

Moving? Call 524-5221 to disconnect water and cancel refuse pick up and stop billing. You may also submit a completed Move Out Utility Form here.

New resident? To connect water and sign up for refuse hauling, apply in person during business hours (8 a.m. - 5 p.m., Mon. - Fri.) on the 1st floor of the city municipal building. Financial problems? Call 524-5221 for phone numbers of available assistance programs.

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